CQM Evaluation: Assessing Projects, Programs, Infrastructure, and Outcomes
This module gives an overview of the basic process steps and techniques used to evaluate quality improvement (QI) projects and programs.
Module Category: Quality Management
The Quality Management Committee: Teamwork Makes Dreamwork!
This module describes the essential roles of each Quality Management Committee member, what they are each responsible for, and strategies to assist the CQM in improving quality.
Meaningful Consumer Engagement in QI: Best Practices for Involvement and Improvement
This module discusses the importance of engaging consumers to improve quality through program involvement and feedback. Includes strategies to involve consumers at every step of the program.
Advanced QI Tools: Taking Your Projects Further with Lean 6
This module discusses an overview of tools used for quality improvements such as value stream mapping, spaghetti mapping, and failure mode and effects analysis (FMEA).