Using Data for Quality Improvement to Enhance Service Delivery
In-Person TrainingPowerPoint Download Files
DESCRIPTION
This training was an opportunity for community based organizations to practice using data in more innovative ways to improve service delivery, linkage to, and retention in care. Participants explored performance measurement, methods to collect and inventory data, and the management of data through the life of a Quality Improvement (QI) project cycle.
LEARNING OBJECTIVES
- Define performance measures, indicators, and measurement best practices
- Explore various types of data used in QI projects
- Examine the relationship and tools used to drive QI projects
- Define the steps of a life cycle of a QI project and key tools/approaches used in each step
- Apply learning to agency QI efforts through the use of an action plan
Event Page: https://effibarryinstitute.org/events/using-data-for-quality-improvement-to-enhance-service-delivery/