Resource Topic: Case Management

Health Insurance Demystified: A Comprehensive Guide

This webinar  will highlight the eligibility for and benefits of the major types of health insurance, including Medicare, Medicaid, employer-sponsored, and marketplace insurance. The webinar will also familiarize participants with various benefit programs, including ADAP, long-term care, and prescription assistance programs. Upon conclusion of this session, participants will be equipped to access and advocate for the best care for clients and patients in order to increase community health.

Learning Objectives:

At the end of this webinar, you will be able to:

  • Explain the language of health insurance and define specific terms.
  • Describe the eligibility and benefits of the major types of health insurance.
  • Discuss procedures to access prescription assistance programs for all types of medications.
  • Identify coverage related to the needs of specialized populations, including HIV/AIDS, drug user health, and gender-affirming care.

EBTI CMOC January 2023 Session “Mental Health 101” and “Case Management Best Practices Toolkit”

Faculty: Corey Beauford, LICSW, LCSW-C
Owner, Inspired Consulting Group
Clinical Instructor with the University of Maryland School of Social Work

Mental Health 101: Social workers, case managers, and other counselors face significant challenges in working with people living with HIV (PLWH) and their families. HIV-affected populations typically require a full range of services to manage the illness and the significant stress and problems HIV causes. Service needs are increased when clients have mental health problems in addition to living with HIV. This training will give an overview of various mental illnesses, signs and symptoms, and treatment options.

After completing this activity, the participant should be better able to:

  • Understand general knowledge on diagnostic criteria for selected mental and substance use disorders
  • Identify various factors, including cultural factors, that contribute to a patient being diagnosed with a mental or substance use disorder. 
  • Discuss treatment considerations – including psychopharmacology – specific to patients with mental and substance use disorders. 
  • Understand the impact that countertransference and transference can have on the therapeutic relationship and identify strategies useful for resolving worker biases.

Case Management Best Practices Toolkit: This webinar discusses the Case Manager Best Practices toolkit which includes treatment protocols, models of care coordination, challenges and how to address them, and an integrated team approach.

After completing this activity, the participant should be better able to:

  • Define the duties of a Care Coordinator and Case Manager
  • Define and describe Treatment Improvement Protocols established by CSAT outlining the roles of a Care Coordinator
  • Identify strategies useful for addressing comm.on client psychosocial needs
  • Explain the “Integrated Treatment Team Approach.”

Mapping the Way Towards Community Assessment and Engagement

Mapping allows community members and organizations to plan better management of resources, develop and implement interventions and programs, and resolve resource conflicts. 

This offering provides an overview of the Effi Barry Community Mapping Toolkit and how mapping social determinants of health can drive HIV prevention and intervention.

Faculty: Dr. Tamara Taggert, Kate Drezner, Stacey Cooper, and Anna Bacharach

Women’s Health: Strength, Wisdom, and Courage

This on-demand webinar provides an overview of prevention and treatment interventions for women living with HIV in the DC area, including identification of social services that will help to eliminate barriers to care.

Learning Objectives

At the conclusion of this training, you will be able to:

  • Discuss qualitative data for development of population-based HIV interventions.
  • Explain HIV/STI trends among women in the DC area using surveillance reports.
  • Identify social barriers to HIV care for women.
  • Describe trauma informed approaches for women in HIV care.
  • Identify HIV support services available to women in DC.

Continuing education credits are available for this training.

Speakers: Ashley Coleman, Kate Drezner, Rosa Martinez, Daijah Tiffani Walters

Sexual Health Resources for Clients who Engage in Sex Work

This resource was created in an effort to reduce harm, facilitate safe sex practices and eradicate stigma in relation to sex and sex work. This toolkit has no political affiliation and does not serve as a political endorsement of any stance surrounding the nature of sex work.

Learning Objectives:

At the conclusion of this activity, learners will be able to:

  • Understand the importance of knowing their status and be empowered to make healthy decisions
  • Utilize harm reduction in both sexual engagement and substance usage
  • Give an overview of the state of STDs, STIs and HIV in DC, along with susceptibility
  • Identify the importance of PrEP and PEP usage for those who are sexually active
  • Break down stigma in relation to both sex and sex work
  • Describe strategies for maintaining physical, mental, and sexual health in spite of legal barriers

Effective Strategies for Affirming and Engaging Transgender Clients

The purpose of this toolkit is to use an approach to health care delivery in which organizations, programs, and providers recognize, validate, and support the identity stated or expressed by the individuals served.

Learning Objectives:

  1. Apply patient-centered treatment strategies to provide holistic care for all clients, including mental health and outreach services.
  2. Facilitate safer and affirming strategies to engage and support Transgender communities.
  3. Outline marketing and outreach strategies to increase engagement and retention in care in Transgender individuals.
  4. Utilize trauma-informed approaches in care and delivery of services.
  5. Outline harm reduction practices and strategies specific to the needs of the DC EMA Transgender community.

LinkU Training Schedule

Join LinkU to learn about the features (both new and old) that can assist with linking clients/customers to community resources! This training is available for those who are new to LinkU and those who want a refresher. The registration links are below. 

About LinkU 

LinkU is a free online resource and referral guide for DC, Maryland, and Virginia, available for customers and community-based organizations (CBOs). LinkU makes real-time referrals and connections for people seeking help from verified social care providers. As an added benefit, CBOs can become “LinkU staff members”, which allows access to additional features on the platform.

CLICK HERE for the full 2021 Training Calendar.

—

Training Dates and Times 

May LinkU Training 

Date: May 18, 2021

Time: 11am – 12pm 

Registration Link: https://www.eventbrite.com/e/154413189005 

 

June LinkU Trainings (2 opportunities) 

Date: June 9, 2021

Time: 1pm – 2pm 

Registration Link: https://www.eventbrite.com/e/154414149879 

 

Date: June 24, 2021

Time: 1pm – 2pm 

Registration Link: Zoom Link

 

July LinkU Trainings (2 opportunities) 

Date: July 8, 2021 

Time: 10am – 11am 

Registration Link: https://www.eventbrite.com/e/154414944255 

 

Date: July 29, 2021 

Time: 1pm – 2pm 

Registration Link: Zoom Link

 

August LinkU Trainings 

Date: August 24, 2021 

Time: 10am – 11am 

Registration Link: Zoom Link

 

September LinkU Trainings 

Date: September 28, 2021 

Time: 10am – 11am 

Registration Link: Zoom Link

 

October LinkU Trainings 

Date: October 27, 2021 

Time: 10am – 11am 

Registration Link: Zoom Link

HAHSTA Case Management Operating Committee (CMOC) Quarterly Training: From Prison to Home – The Psychological Challenges of Re-Entry

HAHSTA Case Management Operating Committee (CMOC) Quarterly Training, “From Prison to Home: The Psychological Challenges of Re-Entry”. This daylong training explored the trauma of incarceration, challenges of re-entry, and the implications post-incarceration.

This was a mandatory comprehensive case management training for Ryan White-funded case managers.